30-Day Money-Back Guarantee 💖
Love your glow, or your money back 💖
We want you to feel amazing about every Velvet Glow™ purchase. If you're not happy with your order for any reason, you have 30 days from delivery to let us know.
✨ How it works
- Email us at velvetglow100@gmail.com within 30 days of delivery, with your order number and a short note on what went wrong.
- We reply within 24 hours and tell you the next steps, including whether the item needs to be sent back.
- Once approved, your refund goes back to your original payment method. Your bank may take 5–10 business days to show it.
📦 Damaged, wrong or missing items
If your order arrives damaged, incorrect or incomplete, email us with your order number and a photo, and we'll send a replacement or a refund.
💬 Questions?
We're here for you. Reach us anytime at velvetglow100@gmail.com or on our contact page. For full details, see our Refund Policy.